WATCH: Starbucks to give 175,000 workers ‘racial bias education’

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Transcript for Starbucks to give 175,000 workers ‘racial bias education’

We turn next tonight to a sweepin revealed by starbuthis ening. They’re now planning to close than 8, stores for a time, all on one day. They say, for training,er accusations of racial bias. It comes a those arrests in Philadelphia, two black men led ay inandcuffs by police after asking the bathroom. And now tonighnother video now emng. Here’s ABC’s linsey Davis. Reporter:onight, for the first time, we are hearing the 911 call from the Starbucks manager who sparked protests and wide outrage. I have two gentlemen at my fe who areefusing Toake a pu O Rorter: Police say that call W matter the men were denied access to bathroom. E two black men were arrested for trespassing and handcuffed but this man says men were there for a meg. What did they get called for?because the are two blguys tting here meeting me? Reporter: On Monday, the CEO of Starbucks apologito both men in pn. Today, thepany announced it will close all locations the ternoon of may 29th to train all 175,000 employees in “Racial-bias education geared toward preventdiscrimination and to ensure everyone inside a Starbucks store S safe and welcome.” Whappened inhiladelphia is now prompt this mano share what happened to him at a California Starbucks. Brandon ward sheied E code to E bathroom becaut yet made a purchase.t he says this white man had no problem. I just asker You just asked for de and they gav to you, right? Yeah. Before you made a purchase, Yeah. Reporter: Ward then confronts the store manager. I just tried to uhe throom like did, andhey it to you. Is it my skin color?t my skin lor? Is it my skin color? And linsey Davis with us again tonight. Linsey, what is stars saying about this latest video? Reporter: Starbucks says they theeo very seriously, and ‘re king csely wit their team to learn from the mistakes. Now, as for the mer who was athi Philadelphia location who called T police, she’s now out of job. VI Linsey Davis in adelphia. And from

This transcript has been automatically generated and may not be 100% accurate.

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