Fidelity, one of the biggest fund managers, had outages in its website Tuesday morning as the U.S. stock markets reversed a sharp downturn.
“Our homepage is temporarily unavailable but don’t worry, we’re working quickly to fix this problem,” Fidelity said in a message on its website. “You can still access Fidelity.com and log in to your accounts. Thank you for your patience.”
On Twitter, people complained they were unable to access Fidelity’s website or access their portfolios to trade. The firm has $2.2 trillion under management. A spokesman told CNBC the website was experiencing “intermittent technical difficulties.”
After falling a record-setting 1,175 points on Monday, the Dow Jones industrial average opened sharply down again on Tuesday before climbing back into positive territory during the first half-hour of trading in New York.
On Monday, a few brokerages reported temporary issues or slowness on their customer websites, including T. Rowe Price and TD Ameritrade, that were resolved. Fidelity told CNBC its customers remained calm, and its website appeared to have no issues.
Fidelity had some temporary outages on its website in November that blocked customers from accessing their online accounts and offered free trades to compensate.
