In viral career trend ‘shift shock,’ employees find their new job not up to expectations

FAN Editor

In any case, when employees feel the expectations created during the interview process weren’t matched by the reality of the job, things can get messy, she also said. 

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Post-COVID, I started to see more candidates rebelling against the idea of staying in a place where they felt lied to or misled about the work environment, and instead voting with their feet by getting another job — or in other cases, giving the bare minimum in the role they had. I was looking for a name for the phenomenon of surprise or regret when a job isn’t as advertised, and I couldn’t find one. Hence, ‘shift shock,’” Minshew said.

What does other research say?

This month, Betterment at Work released findings from a survey of 1,000 full-time U.S. employees examining the state of retirement planning, access to employer-sponsored solutions and financial wellness. 

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“This study found 45% of workers who quit in 2023 reported regretting leaving their job — and 24% of these workers said this was because they didn’t like their new job,” Edward Gottfried, senior director of product management at Betterment at Work in New York City, told FOX Business. 

woman at laptop

Shift shock happens when people dive into a new job and quickly realize it’s nothing like what was promised to them or what they expected.

If someone is looking for a pay raise, a promotion or better career advancement opportunities, that person may find those at a different company, Hawthorne also said. 

“However, if an employee is unhappy with certain policies or with their day-to-day work experience, they should talk with their manager or HR partner before looking into leaving.” 

Laid off employee worker company

If someone is looking for a pay raise, a promotion or better career advancement opportunities — that person may find those things at a different company.  (iStock / iStock)

To illustrate this point, the 2023-2024 Aflac WorkForces Report found that employers are especially willing to make non-financial changes to mitigate employee workplace stress, shared Hawthorne. 

“For example, roughly two out of five employers say they would offer a more flexible schedule (41%), support work-life balance (41%) and allow working from home (38%) to reduce the stress of their employees,” she said.

Both employees and employers have accountability when it comes to shift shock, said Hawthorne. 

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“Open and frequent communication — from both the employer and employee during the hiring process and once the employee is on board — is absolutely critical to ensure that both parties make the right decision,” she told FOX Business. 

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“As our WorkForces Report reveals time and time again, communication can ward off many challenges employees have with their jobs, including shift shock.”

For more Lifestyle articles, visit www.foxbusiness.com/lifestyle.

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