IRS facing challenges amid tax filing season

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IRS facing challenges amid tax filing season – CBS News

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The IRS is facing a backlog of more than 23 million returns this tax filing season. During a hearing before the Senate Finance Committee, the agency said factors like budget cuts and retirements have led to understaffing and poor customer service. CBS New reporter Sarah Ewall-Wice joined CBS News’ Carter Evans to discuss that and more.

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