DALLAS – The CEO of American Airlines says he is looking forward to company representatives meeting with the NAACP to discuss the civil rights group’s charge that carrier has a culture of racial insensitivity.
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The NAACP earlier this week warned African-Americans that if they fly on American Airlines, they may face discrimination or even safety issues.
CEO Doug Parker said Thursday he was he was initially disappointed by the charge because American has a diverse and open environment and organization.
But, he says now he sees it as a “fantastic opportunity” to improve the airline.
Since the start of 2016, passengers flying on American have filed 29 complaints of racial discrimination with the federal government, the most against any U.S. carrier, followed by United Airlines with 17.
